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Access vSphere Web client blank page in Chrome

Today I came across in my LAB where when I tried to access my vSphere Web Client in chrome and I just get a blank web page with no error message. At first I thought my vCenter Web client service was having issues and did a couple of restart.

I then decided to use firefox and internet explorer to make sure it was not a browser problem and it appeared to work in the other browsers.

Next I decided to clear all the cache in Chrome and it still didn't work at all !!!. Last resort for me was to try and reset the browser settings to their original defaults which worked. So to reset the browser settings to default you need to:

Open chrome > Open Settings > Show Advanced Settings > Reset browser Settings > Reset
Close Chrome and open again and if you was using self-signed certificates click "Proceed anyway"

Just a word of warning of reset browser settings where you will lose all your settings. There is an article on VMware website but it is for issues with accessing the help function within the web client

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1037183

I will try this fix if I get the same issues again during my LAB

Comments

  1. I just had the same issue. The fix in the KB did not work (reg key was already correct), but the reset setting did fix it. Thanks for the post, that was a big hurdle to me using the web client.

    ReplyDelete
    Replies
    1. But It didnt work for me. What should be my next step.

      Delete
  2. I was having this same problem and came across your blog post. I didn't like the idea of resetting the browser settings so started poking around in the menu and saw "Relaunch Chrome in Windows 8 mode". I clicked it and saw a very ChromeOS-looking interface. I switched back (Menu > Relaunch Chrome in desktop mode) and went to my web client tab. It had reloaded the page, so I clicked through the SSL warning and the web client interface actually loaded for me. HTH.

    ReplyDelete
  3. got my chrome working
    when u get back
    chrome://settings/content
    allow flash for website
    allow pop ups for website
    in all settings for both
    or in IE add to Trusted sites

    ReplyDelete
  4. chrome://settings/content

    allow flash for website
    allow pop ups for websiteworked for me!!

    ReplyDelete

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